It Wasn't All in My Head

    4 January 2007, early morning

Yesterday I was so frustrated with how slow the site felt I emailed Dreamhost. Over the last few days I noticed it was taking upwards of 6 seconds to get anything form the database. If we were living in the 60s I think I could let that slide, but it’s 2006: nothing you do on the internet should take 6 seconds. Dreamhost responded to my email very quickly. I got a reply to my email from a fellow called Justin who sounds like he is a real person. They moved my database to a new server, which looks to have fixed everything. I can’t stress how much of an improvement Dreamhost’s customer service is over 1&1s. I mean, the fact you don’t have to seriously dig to find their support contact form already made them winners in my book even if they ignored my email.

 

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